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Connecting communities to respond and recover

In unfortunate times of natural disasters, people use digital platforms to let their friends and family know they’re safe, to raise awareness to those outside the disaster area of what's happening, and to help their communities recover. With feedback from the community, we have developed Crisis Mapping tools to help first responders and Facebook Fundraising to assist communities in getting financial help when they need it.

Direct Relief

Connecting communities during the Australian 2019/2020 bushfire season

As policy makers, emergency responders and communities reflect on the 2019/2020 bushfire season and how we can be better prepared and adapt for the future, we have developed this report to share insights about how Facebook’s apps and products were used to contribute more information to this conversation.

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Facebook Local Alerts in Australia

Local Alerts are designed to help authorities communicate urgent, need-to-know information to their communities in instances where action is taken to protect lives - for events such as bushfires, flooding or emergency situations. We’re expanding Local Alerts to eligible state fire and emergency services in Australia.

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Keeping people safe and informed about the Coronavirus

As global and national health authorities work to respond to the coronavirus pandemic, at Facebook we worked to connect people with authoritative information from regional and local health organisations in Australia and limit the spread of misinformation and harmful content about the virus. We also shared aggregated and anonymised mobility data and high resolution population density maps with researchers to assist them in developing their understanding about the spread of the disease.

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Tools for non-profits to connect with a global audience

To make it easier to reach a global community and raise money on Facebook, we’ve built free tools to help Australian non-profits collect donations and enable supporters to fundraise on their behalf. Non-profits using Facebook’s payment platform to process donations pay no fee — 100% of the donations go to the charity. In 2020, over $75M was raised for Australian non-profits through Facebook.

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Facebook Crisis Response & Data for Good tools

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